HUMANIZING DIGITAL TRANSFORMATION

HELPING DRIVE GREATER TRANSFORMATIONAL VALUE

The H2D Collective is a group of industry-leading experts and brands dedicated to putting humans at the center of your digital transformation. Our combined expertise provides a human-centric and agile approach that ensures technology helps your team deliver world-class customer experiences.

our team of experts

Jean-Pierre Lacroix

President, SLD, a global brand consulting firm helping inspire the future of immersive retail experiences.

Steve Glancey

Account Executive – Digital Experience at Diversified, a leading global technology solutions provider.

Jeff Rushton

President and CEO of Media Resources, a leading manufacturer and service provider to the Out of Home (DOOH), Commercial Signage, and Retail industries.

João Lima Pinto

Board Member, a founder and shareholder at ebankIT. A experienced team of fintech experts, who believe there was a better way for financial institutions to digitally engage with their clientel.

E.J. Kritz

EVP, Training and Customer Experience at APC, a premier provider of CX solutions.

Robert Morton

Founder of OPTiFi, A leader in creative content and state-of-the-art high traffic channel solutions for turn-key, place-based media.

Tom O’Brien

Head of Marketing at Engageware, a leading appointment scheduling solutions provider.

our focus

H2D Collective helps facilitate this harmony between humans and technology. Through a wide range of curated services, we help brands through the entire digital transformation process:

collective experience

H2D Collective has experience in every aspect of transformation, which we segment into three areas:

Humanized Engagement – Integrating technology and employee training to reduce friction for customers and staff
Immersive Experience – Building infrastructure and systems to deliver best-in-class experiences that connect seamlessly, wherever the customer engages
Marketing Optimization – Enabling brands to deliver communication excellence through integration of intelligent automation

A leader in appointment-driven personalization, we equip businesses to provide personalized service to every prospect and customer, everytime. This creates a service guarantee that improves customer satisfaction, loyalty & retention, and increases sales growth.

Dedicated to creating compelling at-purchase moments that connect with consumers in the blink of an eye. We enthusiastically unite market opportunities by connecting consumers with compelling and immersive brand experiences.

ebankIT was founded in 2014, by an experienced team of fintech experts, who believe there was a better way for financial institutions to digitally engage with their customers and members.

Measuring the impact of retailer’s out-of-home investments in real time. Even the greatest campaign can fail unless aligned with the right customer, time and place.

Building brand loyalty and advocacy, deepen employee engagement, measure compliance, maximize performance, and increase profitability – distinguishing them from their competition and giving them a commanding edge in the marketplace.

Delivering a comprehensive suite of solutions to help a diverse clientele achieve the highest performance levels, enhance their operations, increase productivity and drive ROI.